A Place of Hospitality

Chief Instigator and Corporate Conscience of A Place of Hospitality is Bill Marvin, The Restaurant Doctor^SM

You can reach him at:
PO Box 280
Gig Harbor, WA 98335 USA

E-mail The Restaurant Doctor

Toll-Free in North America:
Voice: (800) 767-1055
Fax: (888) 767-1055

Local and Outside North America:
Voice: (253) 858-9255
Fax: (253) 851-6887

Parcel Shipping Address:
1111 - 115th Street Court NW
Gig Harbor, WA 98332

(There is no FedEx morning delivery to this address, so save a buck or two and ship things to arrive in the afternoon!)

Home

Bad News, Good News

In a Nutshell

Background

◦	Introduction
◦	What Is Hospitality?
◦	Restaurants Build Communities
◦	Restaurants Drive The Economy
◦	Chains vs. Independents
◦	The Hospitality Imperative
◦	What Is Killing Hospitality?
◦	An Elegantly Simple Solution

How It Works

◦	Phase One
◦	Phase One
◦	Certification
◦	Phase One Standards
◦	Phase Two
◦	Phase Two
◦	Foundation Program
◦	Testimonials
◦	Effortless Excellence
◦	Phase Two Standards

Support System

◦	Support System
◦	Implementation

What's the Point?

Getting Started

◦	Getting Started
◦	Bonus Package

In The Media

◦	Kitty Hoynes Irish Pub
◦	Panorama at the Peak
◦	Monica's Waterfront Bakery & Cafe

Project Designers

The Hospitality Factor Seminar

Member Resources